Playbooks
Multi-step systems assembled from documented setups, with prompts at each step and guardrails where money or customers are involved.
5 stepsApprove-to-send support desk: AI drafts every reply, a person clicks sendFor stores and small SaaS teams: an AI agent sweeps the inbox, drafts replies from your playbook and requests refunds through approval cards, and widens its scope only on evidence.6 stepsAutonomous agentic business: named Bots, a weekly newsletter, posts twice a dayA setup for a one-person media or info-product business: a Chief of Staff Bot, a social Bot posting in two daily windows, and a newsletter Bot, with two short approval passes a day.