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Approval gates: Bots do the work, you keep the irreversible clicks

Bots draft, prepare and queue; you approve anything that sends, posts, buys, refunds or deletes. Grok Bot builds this in with draft cards, approval cards and Custom Rules.

Grok BotShopify & ecommerceLocal & serviceStartupsAgencies
Get the starter prompt

How it works

  1. Email and Slack messages arrive as draft cards you send or discard. Mail from a Bot's own email address works the same way.
  2. Before an action it can’t undo, such as sending, posting, buying or deleting, a Bot checks your messages for approval (October 11, 2026).
  3. Approval cards name the Bot and quote its instruction. "Always allow" turns an approval into a saved Custom Rule you can edit in Settings.
  4. Purchases need your approval and can use a saved card from your Link wallet; a declined or expired request says no charge was made.
  5. In Slack, a Team Bot that needs approval posts a "Review an action" card that only you can answer.

Starter prompt

PromptWritten by our editors from the source
Rules for this Bot:
- Draft, never send: every email, Slack message and post waits for my approval.
- Never refund, buy, cancel, delete or change permissions without an approval card.
- When you ask for approval, include what you'll do, to whom, the exact text or amount, and why.
- If I don't answer within [4 hours], remind me once, then leave it.
- Keep a log in [doc] of what I approved, edited or rejected, and learn from my edits.

Business fit

Which businesses benefit, and how:

  • Shopify & ecommerceStores let a Bot handle refund requests while every refund still needs a tap, the way Claire Vo's support Bot works.
  • Local & serviceOwners let a Bot answer quote requests and reviews without anything going out unseen.
  • StartupsTeams give Bots real tool access early, because nothing irreversible happens without a person.
  • AgenciesAgencies can tell clients that a person approved every outgoing message.

Watch-outs

  • Draft cards include an option to disable drafts for that Bot, so it sends directly. Treat that as a promotion, not a convenience.
  • "Always allow" saves a rule that keeps applying. Review your Custom Rules every month.
  • If you approve everything without reading it, the gate isn't working. Narrow the Bot's job instead.

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