Facts checked Oct 18, 2026Price checked Oct 18, 2026 on fathom.ai.
Explain it simply
Fathom joins your Zoom, Meet or Teams calls, writes the summary and action items, and lets you ask questions about what was said. On the team plans it can copy the key details into your CRM and score sales calls so a manager can coach reps.
Fathom records and summarizes video calls with meeting templates such as BANT and Sandler, clips and Ask Fathom questions. The Business plan adds CRM field sync, Deal View, custom summaries, coaching metrics and AI scorecards. It also has a public API and MCP.
HubSpot onboarding agency (Bluleadz), six-person sales team
Bluleadz's six-person sales team records calls with Fathom and syncs summaries into HubSpot fields. Fathom's case study reports 7.5 hours per week saved per rep on note-taking and CRM updates.
Fathom's Business plan adds coaching metrics and AI scorecards; Fathom says the metrics track speaking patterns and behaviors in meetings. A manager scores each call on BANT and coaches one point per rep each week.
Solo sellers and consultants who want free call notes
Small sales teams that want CRM updates and call scorecards
Watch-outs
Know before you start
Team and Business plans need at least 2 users
CRM field sync, custom summaries and coaching are Business-only
Tell attendees the call is recorded and follow local consent law
Pricing and access
Free forever with unlimited recordings. Premium is $16 a month billed yearly ($20 monthly). Team is $15 and Business $25 per user a month billed yearly, both with a 2-user minimum. Enterprise is through sales.
Price checked Oct 18, 2026 on fathom.ai. Prices and plans change; check the official site before you buy.
Facts and sources
Fathom's pricing page lists "Coaching metrics & AI scorecards" and "CRM field sync" on the Business plan.Fathom, Oct 18, 2026