Vendor or secondhand (grade C: vendor or secondhand)Vendor case study written by Callura; revenue and call figures are owner-reported and couldn't be checked.

A Med Spa's AI Voice Agent Answers After-Hours Calls and Books Into WellnessLiving

Xanadu Med Spa's AI voice agent answers after-hours calls and books consults straight into WellnessLiving. Callura reports 500+ after-hours calls answered since April and $250K+ in new-client revenue in 3 months, as reported by the owner.

Who this is about: Med spa (Xanadu Med Spa, Fort Collins, Colorado; owner Mark Koepsell)

Callura (AI voice agent)WellnessLiving (scheduling)Local & serviceAutopilot

Get the prompt

SalesAdded Oct 16, 2026Source: blog.callura.io

What it takes

Cost: Price on requestNo price in the case study; check the vendor's current plans.
Setup time: A few daysOur estimate from the source, for one business.
Skill needed: No codeApps and settings only.

Explain it simply

A med spa used to miss about one call in ten, and most of those callers never left a message. Now an AI voice agent answers after the front desk closes. It knows the treatment menu and policies, checks the real calendar and books the appointment during the call.

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What was done

The spa takes about 250 to 300 calls a week; before, roughly one in ten went unanswered and only about 10% of those callers left a voicemail.

Callura set up a voice agent ("Jessica") trained on the spa's own treatment menu and policies.

It covers calls after the front desk closes, including Sundays, answers treatment and pricing questions from approved information, and checks live availability in WellnessLiving to book during the call.

It takes messages and steers vendor calls to email.

How it went

Callura reports more than 500 calls answered since April, all after hours, and "$250K+ new-client revenue in 3 months", a figure it attributes to the owner.

This is Callura's own case study, so it's promotional: Callura sells the voice agent.
The revenue figure is the owner's report; the page doesn't say how it was attributed to the agent.
The call-volume and missed-call numbers before Callura are the owner's estimates.

Prompt

PromptWritten by our editors from the source

Write the instructions for an after-hours phone agent for [spa name].

It should:
1. Greet callers and answer questions about treatments and prices only from [approved menu and policies].
2. Check availability in [booking system] and book consults, collecting [deposit rules] where needed.
3. Never give medical advice; take a message for clinical questions and say when someone will call back.
4. Send vendor and sales calls to [email].
5. Send me a summary of every call each morning.

List any questions you need me to answer before it goes live.

Setup notes

Load only approved treatment, price and policy information, and decide what the agent must hand to a person.
Count unanswered calls for a week first so you have your own before number.

Business fit

Who this helps, and how:

Med spas: book consults from after-hours calls instead of losing them to voicemail.
Local & service
Salons and aesthetic clinics: answer menu and price questions and book during the call.
Local & service

Similar tools

Other tools for this job, and how they differ. Chosen by our editors, never paid for.

Smith.ai
Answering service that mixes AI and human receptionists, for spas that want a person available on tricky calls.
Retell AI
Voice agent builder aimed at phone use cases like booking and support.
Synthflow
A no-code voice agent builder, for owners who don't want to write code.

“Vendor or secondhand” (grade C) means: A tool maker's case study, a promotional demo, or someone else's write-up. How we grade. Spotted a mistake? Suggest a correction.